Apple has come out with a Battery Replacement program for selected MacBook Pro laptops that will not charge past 1 percent, though updating the macOS could fix this issue. But if it doesn’t, the user will be able to get a replacement battery free of charge.
Apple has stated that specific 2016 and 2017 MacBook Pro models have been experiencing a battery issue where the battery wouldn’t charge past 1 percent. It is a bug that has affected many users, but Apple is looking to fix this issue through the Battery Replacement Program.
Battery Replacement Program to fix the battery issues on your MacBook Pro
Apple has launched its ‘Battery Replacement Program’ for 2016 and 2017 MacBook Pro models that are not charging after 1 percent.
The Cupertino company states that it knows that the issue is affecting users. While the specific reason behind this charging issue is unknown, but Apple is doing its best to fix this issue.
In addition to starting the battery replacement program, Apple has also released a macOS Big Sur 11.2.1 update to try and fix the battery charging issues. This update comes just a week after the macOS Big Sur 11.2 update arrived that carried fixes for external display problems and Bluetooth connectivity.
The affected MacBook Pro users can check their eligibility for the program through the battery health status. They should look out for the health status showing a ‘Service Recommended’ message.
On macOS Catalina and previous versions, it can easily be accessed by holding the ‘Option’ key and clicking on the battery icon in the menu bar.
Apple Support Page states that if the status is Normal, your battery isn’t affected by the charging issue.
How to get a MacBook Pro replacement battery?
If your MacBook Pro is experiencing the charging issue and the battery health status bar gives the ‘Service Recommended’ message, then your MacBook Pro model will be eligible for a free battery replacement. To avail of this offer, all that you need to do is contact Apple.
However, make sure to try out the new macOS Big Sur update for your MacBook Pro models first. Be sure that you update to macOS Big Sur 11.2.1 or install the macOS Catalina 10.15.7 supplemental update before you contact Apple.